Wednesday, November 5, 2008

From a customer's perspective.

I am interested in getting the customer's perspective of their dining experience. Starting from the host greeting you, to you paying your bill. Why, might you ask? Well, being in the restaurant industry for some years I find that there is a common denominator that is not given much thought, the customer's perspective. Most restaurants do things according to what has worked in the past, but without the "true" input of the patron how can they improve the dining experience? Here is your chance to make your thoughts about your experience known, be honest! This is not some comment card at a restaurant or a manager rushing over to say "how was everything this evening?" with the server that waited on you standing in ear shot. If you want the restaurant industry to improve so that your dining experience can be the best you've ever had then add your thoughts?

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